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Lash Primp LLC works effortlessly to make sure your orders reach safely and quickly. Local deliveries are carried by third-party delivery companies such as  UPS and USPS who ensure the best service possible. Check out the shipping charges below:

Shipping Rates and Delivery Estimate 

Our Shipping Rates Depends on Carrier Rate. Local deliveries are carried by third-party delivery companies such as  UPS and USPS who ensure the best service possible.

Shipping charges for your order will be calculated and displayed at checkout.

Check the carrier services: 

Carrier Name	Service Name	Max handling time	Percent adjustment	Flat adjustment
UPS	UPS® Ground	1-3 Business Days	0%	$0.00
UPS	UPS Next Day Air®	1-2 Business Days	0%	$0.00
UPS	UPS 2nd Day Air®	1-2 Business Days	0%	$0.00
UPS	UPS 3 Day Select®	1-2 Business Days	0%	$0.00
USPS	Ground Advantage	1-3 Business Days	0%	$0.00
USPS	Priority Mail	1-3 Business Days	0%	$0.00
USPS	Priority Mail Express	1-2 Business Days	0%	$0.00

 

Rates are based on your customer’s address and the weight and dimensions of their order.

We ship from our Business Address: 

2140 Peachtree RD, Suite 301,

Atlanta, GA 30309

Our Postal Code is: 30309

Shipment Processing Time

The delivery is available in all regions of the United States.

It usually takes 1- 2 days (Mon - Fri) to process your order and

Our Order cut-off time: 4 PM EST

Any order placed after 4:00 PM EST shall be processed the following day. During public holidays, there may be a delay in order processing and deliveries. Some circumstances may arise out of our control, which leads to deliveries not arriving within the estimated time. If your order is more than 2 business days late based on the above guidelines, please contact us via email at hello@lashprimp.com and provide your name, order number, and date of order.

 

Effective immediately: To ensure fast shipping and minimum delays, we will no longer offer First class shipping

Shipping times are estimates and are not guaranteed. Understand that delays are beyond our control once the order is provided to the selected shipping service.

 

Shipment to P.O. boxes or APO/FPO addresses

Our Website Lash Primp LLC ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses Using UPS and USPS.

Shipment confirmation & Order tracking

You can check the status of your order at any time by going to the following link: Order Status. You can also contact our customer support team at Hello@lashprimp.com to ask questions. 

You will receive an email confirmation once your order is shipped. Feel free to email us to check your order status; we're happy to help.

Customs, Duties, and Taxes

My Website, https://lashprimp.com/ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer's responsibility (tariffs, taxes, etc.).

Damages

My Website https://lashprimp.com/ is not liable for any products damaged or lost during shipping. If you received your damaged order, don't hesitate to get in touch with the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

MISSING PACKAGE: Any missing packages must be reported to Lash Primp within 3 days of receiving your order.

Missing packages must be reported within 3 days of the package being confirmed delivered by the shipping service. If the package is not reported within 3 days Lash Primp will not be able to assist in any way.

Lash Primp does not refund missing packages.  It is the customers' responsibility to provide a correct shipping address and be available to receive their package.  If a customer continues to abuse the shipping policy by reporting missing packages Lash Primp reserves the right to cancel the customer's account without notice. 

WRONG ADDRESS: If a customer reports that a package was shipped to the wrong address and Lash Primp shipped the package to the address the customer provided, Lash Primp will not reship the package.  Customers are encouraged to go to the address that was provided and retrieve the package.

RETURNED PACKAGES: If a customer's package is returned to Lash Primp for any reason Lash Primp will send a new invoice for the cost of reshipping the package. If the customer does not pay the new invoice within 7 days Lash Primp will refund the order minus shipping charges and a 20% restocking fee.  The customer may reorder the order if they would like at that time. 

Also, we are always available to answer any questions and listen to suggestions, happy to answer regarding our delivery policy. Just contact us by clicking here, or 

Email us: hello@lashprimp.com

Call us: (833) 774-6733

Our Store: 2140 Peachtree RD, Suite 301, Atlanta, GA 30309

Store Hours:

Tuesday-Friday 10:00am-7:00pm
Saturday, 10:00am - 3:00pm

Closed 1:30pm-2:00pm Daily for lunch

 

NOTE: Due to the sensitivity of sanitation Lash Primp does not offer returns on any of our merchandise. There are certain situations where only partial refunds are granted (if applicable) and will be solely at the discretion of Lash Primp LLC and the customer service representative handling your case.